Customer support pricing tracker

Freshdesk pricing

Read on 1 Sept 2026Freshdesk pricing page

Every number below was read from Freshdesk's own pricing page. This free index checks that page about once a day, so open the source before you quote a price.

Plans on the page

  • Growth$19/agent/month

    Freddy AI Agent (first 500 sessions) · Ticketing & shared inbox · Customer portal & knowledge base

  • Pro$55/agent/month

    Freddy AI Agent (first 500 sessions) · Multilingual helpdesk · Custom dashboards & reporting

  • Enterprise$89/agent/month

    Freddy AI Agent (first 500 sessions) · Freddy AI Insights · Skill-based routing

Price history

No price changes recorded since we started tracking this page on 12 Aug 2026.

Changes we recorded

  • Freshdesk pricing page changed

    1 Sept 2026
  • Freshdesk removes embedded product demo video from pricing page

    15 Aug 2026

    Freshdesk removes embedded product demo video from pricing page Why it matters: • Slight reduction in conversion friction for visitors who want to skip to pricing details • May indicate simplified page design focus, but no strategic pricing or positioning changes detected Page Content: - Removed embedded Wistia video player and thumbnail from pricing page - Video content no longer auto-loads on page visit What to do: • Monitor if this reflects broader changes to Freshdesk's conversion strategy or is a temporary technical adjustment • Continue tracking their pricing page for material changes to plans, pricing tiers, or feature positioning

Freshdesk against the others

The same prices next to one other company we track in the same category, tier by tier, with the date on both sides.

More in Customer support pricing tracker, or see every category we track.

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