Crisp vs Zendesk pricing
Both of these are in Customer support, and we read both pricing pages the same way, with the same reader. Everything below is what each page printed on the day we read it. Crisp read on 1 Sept 2026, Zendesk on 31 Aug 2026.
We check each page about once a day, so this is a daily reading, not a live feed. Prices are copied as printed, never converted and never averaged.
The two pages
Tier by tier
Rows are lined up by position on each page, not by tier name, because the names never match across two vendors. Row 1 is the top tier on each page, row 2 the one under it. Where one page has fewer tiers than the other, the row is left blank rather than paired with something it is not.
- Row 1CrispFreeFreeZendeskNo tier at this position.
- Row 2CrispMini$45/mo/workspaceZendeskNo tier at this position.
- Row 3CrispEssentials$95/mo/workspaceZendeskNo tier at this position.
- Row 4CrispPlus$295/mo/workspaceZendeskNo tier at this position.
- Row 5CrispEnterpriseCustomZendeskNo tier at this position.
The entry tier
We are not putting an entry price difference on this page. A monthly figure has to be readable on both pages before it can sit next to the other one, and it is not.
- Zendesk: No tier on this page could be tied to a single price, so we publish none of it.
The tiers above are still what each page printed. The comparison is what is missing, not the reading.
Changes we recorded
Every change we have written up for either page, newest first.
Zendesk pricing page changed
Zendesk28 Aug 2026Crisp pricing page changed
Crisp26 Aug 2026
Watch both of these yourself
Tierpeek runs this same read on any pricing page you paste below, every 8 hours, and sends what moved to your inbox or Slack.
Free for 3 days, no card. Or create an account first and add pages from the dashboard.